Category:
Shipping Information
- Call 1-800-PICK-UPS (800-742-5877)
- “What would you like to do?” –State “Schedule a pick up”
- “Would you like to find out a place where you can drop off the package?” -Can state no
- Say or type in your telephone number when prompted
- “Do you already have a tracking number for your shipment?” -State ‘yes’
- State your tracking number found in the middle of the return label (ex: 1Z12345695616)
- Your pick up address is…..-if correct state yes. If you need it picked up at a different location state no and follow prompts
- “The next available date for pick up is XXXXX, should I schedule a pick up for that date” -State ‘yes’
- To confirm your pick up is scheduled for ‘date’
- “Will your pick up be ready by 9:00am” -yes (please be sure to have it out and ready)
- “Tell me the total number of packages for pick up” –indicate number of packages
- “Are any packages over 70 lbs?” –state no
- “What is the latest the driver can be there?” –state a time
- There is no charge for this pick up -if they indicate there is a charge please contact ABS Customer Service at 1-800-227-7883
- They will provide a confirmation number –please write this down in the instance your tank does not make its final destination. After receiving the confirmation number you may hang up.
If you need assistance with this process please contact ABS Global Customer Service at 1-800-227-7883